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Kindly note:
For All GEMS related enquiries refer to the following website:


Welcome to Denis Online

To view your recent claims and remittance advices or send us your queries you will need to register with Denis Online.
Some important information about your registration:
  1. Even if you have previously used Denis Online you will need to re-register to access the new online services.
  2. The e-mail address that is used for your registration has to be the e-mail address that Denis has on record.
  3. Multiple profiles will not be allowed i.e. One username and password will be allowed per membership or practice.
  4. Once you have read the terms and conditions of using the Denis Online services an e-mail will be sent to you with your username and password.
  5. Your password can be changed after you have logged on for the first time should you wish to use a password of your choice.
  6. Medshield Medical Scheme - refer all queries and claims to Medshield Medical Scheme 086 000 2120

From 1 June 2020 Alliance-Midmed Medical Scheme will take over from DENIS the management of their dental benefits. This includes any queries relating to claims and authorisations before 1 June 2020
Please contact Alliance-Midmed directly on 0860 002 101 for any assistance regarding dental benefits, dental authorisations and dental queries.